How GlobalTech Transformed Its Culture with Kara's Culture Refresh Program
Industry & Business Type: Technology | Large Enterprise (10,000 Employees)
The Challenge: Navigating Cultural Fragmentation and Low Employee Engagement
GlobalTech, a leading technology firm with a workforce of 10,000, faced significant challenges:
-
Cultural Fragmentation: Rapid expansion and multiple acquisitions led to inconsistent practices and values across departments.
-
Low Employee Engagement: The absence of a unified culture resulted in decreased morale and increased turnover.
-
Operational Silos: Limited cross-departmental collaboration hindered innovation and efficiency.
Our Approach: Implementing Kara's Culture Refresh Program
To address these issues, Kara introduced the Culture Refresh Program, focusing on creating a cohesive and high-performance culture tailored to GlobalTech's unique heritage and goals.
Step 1: Discovery Phase
-
Cultural Assessment: Conducted comprehensive surveys and interviews to understand existing cultural dynamics and identify areas of misalignment.
-
Outcome: Gained insights into employee perceptions, pinpointing key cultural strengths and weaknesses.
Step 2: Design Phase
-
Core Values Definition: Collaborated with leadership to define core values that resonate with GlobalTech's mission and history.
-
Cultural Blueprint Development: Designed a roadmap outlining desired behaviors, communication styles, and leadership practices.
-
Outcome: Established a clear cultural framework to guide all organizational activities.
Step 3: Implementation Phase
-
Leadership Workshops: Trained leaders to embody and promote the new culture, ensuring top-down commitment.
-
Employee Engagement Initiatives: Launched programs to encourage collaboration, recognition, and continuous feedback.
-
Outcome: Fostered a sense of ownership and alignment among employees at all levels.
Step 4: Reinforcement Phase
-
Performance Metrics Integration: Aligned performance evaluations and rewards with cultural objectives.
-
Continuous Improvement Mechanisms: Established channels for ongoing feedback and cultural refinement.
-
Outcome: Ensured the sustainability and evolution of the refreshed culture.
The Results: A Unified and High-Performing Organization
By partnering with Kara, GlobalTech achieved:
-
Enhanced Employee Engagement: A 30% increase in employee satisfaction scores and a significant reduction in turnover rates.
-
Improved Collaboration: Dismantling of silos led to a 25% boost in cross-departmental projects and innovation initiatives.
-
Consistent Customer Experience: A unified culture ensured a cohesive and superior customer experience across all touchpoints.
Call-to-Action: Transform Your Organisational Culture Today
Is your organisation facing similar cultural challenges? Book a consultation below to discover how our Culture Refresh Program can help you build a cohesive and high-performance culture that respects your heritage and drives success.
Trusted by
